Research shows convincingly that Emotional Intelligence (EQ) is more important than IQ in almost every role and substantially more important in leadership roles. EQ involves a set of skills that define how effectively you perceive, understand, reason with and manage your own and others’ feelings. These skills are important at work, as emotions are an inherent part of workplace activities at all levels. We’ll outline practical findings and insights on how to successfully develop your EQ.
*Recommended for 2yrs.+ Support Staff, Senior Staff, Supervisors, Managers, Directors & Partners.*
2 CPE Credits Available.